VW TOUAREG OWNER

Dear All,

Just a big thankyou to all of you for making my VW Touareg well again.

I had only owned the Touareg a couple of days when the dreaded gearbox of my Touareg decided to join all the others in the BIG BANG Syndrome.

ie. Putting you foot down in 6th gear to overtake and the thing bangs down to 4th with a loud bang (very worrying).

I went onto the internet to find out that this is a very common problem worldwide, with different theories of its resolve.

I eventually found your Company with reco's from other satisfied results and contacted you by telephone to see whether you could solve this for me.

Within a few days you had me booked in, and within 3 hours of arriving the gearbox is now back to normal and changing up and down as it should do.

So a big thankyou to Nino for showing me around and exactly what the problem was and how you resolve it and to Kelly and Mum for keeping me supplied with coffee and tea. Also the other two who worked on the car.

It was very nice to see the whole thing done professionally and at a very reasonable price.

Many thanks

Mike Dalton from Maidstone in Kent

MINI OWNER

Dear Sirs,
I am writing to thank your team for the most excellent service and attention I received when I brought my car to you last week. From the moment I made a telephone call to your Centre until I drove my car away, I was both reassured and impressed at every stage.

I am also very grateful to have had my car's problem corr-ectly diagnosed at the outset. As! told you I had been informed by a specialist dealer that my car needed a gearbox replacement that would have been a huge expense and completely inappropriate. Within ten minutes at your Centre my car was correctly diagnosed and the problem resolved quickly and at a fraction of the cost I thought I was going to face.

I cannot praise your team highly enough for their knowledge, efficiency and care.

With grateful thanks,

Elspeth Nesbit

HYDRA-TEST

Subject: 722.6 Fix

Hello Nino,

I hope you are well and business is good. Having just read the ATSG article in Transmission Digest, I wanted to congratulate you on your efforts with the 722.6 TC problems.

It's very rare to witness someone in our industry conducting true "Route,Cause Analysis" to overcome a problem.

I wish you well with your arrangement with Superior and hope that financial rewards come your way.

I will be pushing the Nino/Superior fix during my seminars in Australia and giving your name the recognition it deserves.

Well done.

Best regards,

Alan,

Alan Smith

Managing Director

Cottingham Engineering Limited